About West Bay Web

About West Bay Web

SEO and Digital Marketing

West Bay Web is a Traverse City, Michigan-based digital marketing agency focusing on expanding small businesses' online visibility. We specialize in WordPress SEO. In addition, we offer a variety of services to help businesses reach their goals, including website design and development, search engine optimization (SEO), content marketing, social media management, and more.

We understand that each business has unique needs and goals, so we work closely with them to create custom solutions that meet their specific requirements. With our expertise and knowledge of the latest trends in digital marketing, we can help you get your business noticed online. Whether you're looking for a new website or want to improve your existing one, West Bay Web is here to help.

We were founded in 2009 on the shores of Lake Erie's Maumee Bay. In 2016 we relocated to Traverse City, Michigan, and Grand Traverse West Bay shores.

At West Bay Web, we understand the importance of having a solid online presence and how it can help your business grow. We are passionate about helping small businesses succeed in the digital world and have helped hundreds of clients reach their goals.

We believe that success comes from collaboration, so we work closely with our clients to ensure their satisfaction. We aim to help you reach your goals and ensure your business is successful online.

We help small businesses thrive.

We do this by providing quality Internet Marketing and Search Engine Optimization services.

Honest and ethical practices guide us.

We do well by doing good.

Neal Carter - Founder

Internet Marketing Consultant

SEO Specialist

Neal Carter - Founder and Traverse City SEO Specialist, Internet Marketing Consultant

“I love finding solutions to problems while helping people achieve their goals.”

Neal began his career in Internet Marketing in 1994 while he was the owner of two bicycle and fitness stores. Frustrated by the expense and lack of results that traditional marketing and advertising produced, along with a limited budget, he discovered the World Wide Web. A brand new medium could offer a much larger reach at a lower cost and much higher ROI. Just a few weeks after launching his store's first website, orders began arriving worldwide.

A few years later, he left the retail world to become a Webmaster at one of Ohio's largest colleges. His responsibilities included creating the college's first employee Intranet, managing student e-portfolios, and maintaining the college website. He also worked closely with the college marketing and executive departments to implement Internet marketing campaigns.

Neal was honored to serve for two years as an advisor to the World Organization of Webmasters (now WebProfessionals.org). He also served as a member of the Ohio Board of Regents E-Portfolio committee and the college's Academic Quality Improvement program committee.

During this time, Neal began to do freelance work, building websites and creating Internet marketing campaigns with an emphasis on his favorite specialty - Search Engine Optimization. He founded West Bay Web in 2009.

"Why" and "how" are his favorite words. He hates mediocrity.

Read Neal's complete bio.

View Neal's LinkedIn profile.

Our Ethics

We won't lie to you. We don't sugar coat either.

We do not share information about clients or services we perform for them. Unlike most firms, we do not publish our portfolio of clients. We do provide references upon request from clients that volunteer their testimonials.

West Bay Web provides exclusive services for our clients. We only take on clients we can serve wholeheartedly and without conflict of interest with existing clients.

White Hat? Black Hat?
We only provide ethical and honest services. So-called "Black Hat" or even shades of grey SEO tactics can harm clients and us. We do not provide services to clients that cause a conflict of interest for our clients or ourselves.